Blue Iris

Re: Upgrade instructions?

2019-07-17T18:54:33+00:00

Hey there!! So, noticed today that I was "upgrade eligible" and came here to see what mayhem I may be in store for.

No MAYHEM!!

Downloaded the 5.0, exported my config (just in case), ran the install, and everything came up perfectly!! One of the easiest upgrades I've ever had the pleasure of living through!!

Thanks Ken and team!

Glenn

Statistics: Posted by matadoor1 — Wed Jul 17, 2019 6:54 pm

Re: Upgrade instructions?

2019-07-17T18:27:03+00:00

I'm not making myself clear. I'm referring to the v4 to v5 upgrade, and a file generated by that upgrade for the cameras. The cameras should appear in V5. But, if they do not, then they can be imported by the import file in the v5 folder. Not taking the exported .reg files from v4 and importing them into v5. Yes, that would be bad.
There is nothing documented on what you mentioned, however, I did find a file called "Backup.reg" in "C:\Program Files\Blue Iris 5". This file had the same date when I first installed Blue Iris 5. Other than the name, which suggest backup, I have no idea to its purpose or whether it can be imported using Blue Iris import feature.

In the 'installation Notes' that appear after the v4 to v5 upgrade...

If you are upgrading from version 4, a file backup_upgrade_50.reg is created in the
Blue Iris folder. If your cameras and other settings are deleted when you uninstall
version 4, you may re-import these settings using the Import button on Settings.

Probably reworded & renamed in later V5 versions. Easy to miss. I missed it, and had to install it on a test machine to get the installation notes. There probably saved somewhere also!

Statistics: Posted by MikeBwca — Wed Jul 17, 2019 6:27 pm

Re: Upgrade instructions?

2019-07-17T01:43:25+00:00

I'm not making myself clear. I'm referring to the v4 to v5 upgrade, and a file generated by that upgrade for the cameras. The cameras should appear in V5. But, if they do not, then they can be imported by the import file in the v5 folder. Not taking the exported .reg files from v4 and importing them into v5. Yes, that would be bad.
There is nothing documented on what you mentioned, however, I did find a file called "Backup.reg" in "C:\Program Files\Blue Iris 5". This file had the same date when I first installed Blue Iris 5. Other than the name, which suggest backup, I have no idea to its purpose or whether it can be imported using Blue Iris import feature.

That file is generated by BI when you have auto export selected. It will default to the BI folder unless you specify a new location. I personally like to make my own backup of the registry myself, but I use this one as well. The backup BI makes you have to use the import settings within BI. This is worthless if you are in a crash situation so I prefer to export the registry myself.

Statistics: Posted by Tinman — Wed Jul 17, 2019 1:43 am

Re: Upgrade instructions?

2019-07-16T20:03:28+00:00

I'm not making myself clear. I'm referring to the v4 to v5 upgrade, and a file generated by that upgrade for the cameras. The cameras should appear in V5. But, if they do not, then they can be imported by the import file in the v5 folder. Not taking the exported .reg files from v4 and importing them into v5. Yes, that would be bad.

There is nothing documented on what you mentioned, however, I did find a file called "Backup.reg" in "C:\Program Files\Blue Iris 5". This file had the same date when I first installed Blue Iris 5. Other than the name, which suggest backup, I have no idea to its purpose or whether it can be imported using Blue Iris import feature.

Statistics: Posted by reddawg — Tue Jul 16, 2019 8:03 pm

Re: Upgrade instructions?

2019-07-16T04:27:14+00:00

I'm not making myself clear. I'm referring to the v4 to v5 upgrade, and a file generated by that upgrade for the cameras. The cameras should appear in V5. But, if they do not, then they can be imported by the import file in the v5 folder. Not taking the exported .reg files from v4 and importing them into v5. Yes, that would be bad.

Statistics: Posted by MikeBwca — Tue Jul 16, 2019 4:27 am

Re: Upgrade instructions?

2019-07-16T00:21:58+00:00

I was referring to the V4 to V5 upgrade. I believe there is a file to import the camera settings (If they didn't carry over with the upgrade) in the V5 folder? Or, am I thinking of the BI settings file? I forget.

Anything that you import now into Blue Iris 5 from a Blue Iris 4 "Blue Iris.reg" file will create problems where Blue Iris 5 will have settings that point to the Blue Iris 4 folder. You can do this, but it will require clean up work in the registry to change anything linked to Blue Iris 4 to Blue Iris 5.

1. You can import Blue Iris 4 Export settings file called "Blue Iris.reg" in Blue Iris 5 Settings -> About tab.

2. Make a backup of Blue Iris settings using REGEDIT from the command line or from a batch file.

REGEDIT /E:A "%USERPROFILE%\Desktop\BlueIris_v5.reg" "HKEY_LOCAL_MACHINE\SOFTWARE\Perspective Software"

3. Use Notepad and do a search and replace on any references to "Blue Iris 4" and change them to "Blue Iris 5".

The advantage of using REGEDIT is that it works outside the Blue Iris console and is in ascii text format. I was able to use NOTEPAD and do a search and replace on any references to Blue Iris 4 and change them to Blue Iris 5. I discovered a few things in my Blue Iris 5 registry settings that were still pointing to my Blue Iris 4 folder like the log path, webserver, sounds and alerts.

"LogPath"="C:\Program Files\Blue Iris 4\Blue Iris.txt" changed to "LogPath"="C:\Program Files\Blue Iris 5\Blue Iris.txt"

4. Once I save the changes to the .REG file, all I had to do is double click on the REG file and it saved the changes to the Windows registry. FYI: make sure Blue Iris is not running in memory or as a service before doing this.

Statistics: Posted by reddawg — Tue Jul 16, 2019 12:21 am

Re: Upgrade instructions?

2019-07-15T03:28:26+00:00

Yes, I do export individual cameras.

I was referring to the V4 to V5 upgrade. I believe there is a file to import the camera settings (If they didn't carry over with the upgrade) in the V5 folder? Or, am I thinking of the BI settings file? I forget.

Statistics: Posted by MikeBwca — Mon Jul 15, 2019 3:28 am

Re: Upgrade instructions?

2019-07-13T11:35:17+00:00

Good to know.

I think I've read/heard that there is a settings file in the V5 folder to import the camera settings if there lost?

Yes, you can export the camera settings for each camera. From Blue Iris console, right click on the specific camera, select "Camera settings" -> General tab and then click the Export button. It names the export file using the [camera name].reg. Cameras are not exported automatically, so you will have to manually do this.

I highly recommend exporting Blue Iris all settings. This includes all camera settings. To Export Blue Iris settings. Open Blue Iris console ->Settings -> About Tab and click on the "Export settings" button. It will create an export file called "Blue Iris.reg". All export files are saved in the C:\Program Files\Blue Iris 5 folder. There is an "Auto Export" feature that can be enabled, but make sure you click the "..." button and specify where you want the export files saved.

Statistics: Posted by reddawg — Sat Jul 13, 2019 11:35 am

Re: Upgrade instructions?

2019-07-11T22:50:29+00:00

Good to know.

I think I've read/heard that there is a settings file in the V5 folder to import the camera settings if there lost?

Statistics: Posted by MikeBwca — Thu Jul 11, 2019 10:50 pm

Re: Upgrade instructions?

2019-07-09T06:57:55+00:00

Thank you.

I followed these instructions but somehow BI5 lost my settings anyway. Luckily I had exported those settings before starting the uninstall.

This has happened to many people. There appears to be a bug with the BI4 uninstaller that removes settings and registration even though the person selected "no" to delete registry and license info. Since BI4 and BI5 both share the same location in the Windows registry for its settings, this affects BI5. I have reported this problem to support@blueirissoftware.com. My suggestion to support was to issue another update to BI4 installations that fixes the uninstaller problem. This will eliminate one big upgrade frustration and many support e-mails.

I recommend that anyone else who has encountered this problem should report it to support. When submitting an e-mail to support, make sure you click on "E-mail support" in Blue Iris Settings -> About tab and then paste (CTRL-V) this information into the body of your e-mail message.

Statistics: Posted by reddawg — Tue Jul 09, 2019 6:57 am

Re: Upgrade instructions?

2019-07-07T17:33:02+00:00

Thank you.

I followed these instructions but somehow BI5 lost my settings anyway. Luckily I had exported those settings before starting the uninstall.

Statistics: Posted by JackBauer — Sun Jul 07, 2019 5:33 pm

Re: Upgrade instructions?

2019-07-07T02:45:19+00:00

There's a Microsoft C++ 2015-2019 redistributable that should have installed as part of the V5 install, if you didn't have it. The install package should be in the V5 program folder if you need it.

There are a few other notes, but not needed for 99% of installs.

Yes, you uninstall V4 the normal way. Reply 'Yes' to uninstall pgm & components, then reply to KEEP license & settings.

Statistics: Posted by MikeBwca — Sun Jul 07, 2019 2:45 am

Re: Upgrade instructions?

2019-07-06T19:10:19+00:00

Thanks everyone.

Just one problem. Upon opening BI5 for the first time - it asked me if I wanted to upgrade to the latest (bug fixes) version. I clicked yes.

Then the window came up stating I can uninstall V4 but keep settings. I wasn't able to read the entire instructions before the BI5 upgrade process started. So I don't exactly know what else it said.

As far as uninstalling BI4 - I'm guessing I go into control panel apps, right click on BI4, and select uninstall?

Thanks!

Statistics: Posted by JackBauer — Sat Jul 06, 2019 7:10 pm

Re: Upgrade instructions?

2019-07-06T16:39:14+00:00

When you uninstall V4, be sure to reply properly when asked to retain registration & settings. Otherwise, you WILL need to start from scratch.

The BI V5 install process will explain all this.

Statistics: Posted by MikeBwca — Sat Jul 06, 2019 4:39 pm

Re: Upgrade instructions?

2019-07-06T13:19:54+00:00

You do not need to start from scratch.

Version 5 is a full install upgrade, so you would download from the Download page at blueirissoftware.com/, and use your version 4 key to register with.
After registering, everything should transfer over, and you can then uninstall Version 4.

Statistics: Posted by _Jennifer — Sat Jul 06, 2019 1:19 pm