Blue Iris

Re: Please help troubleshoot configuration

2021-10-15T15:18:25+00:00

First thing to try is disabling hardware acceleration on all the cams.

For the video drivers, I also get a similar message if I get the drivers direct from Intel so go to the PC manufacturers site, into their Support page and see if you can find video drivers that have been validated and approved by them and download the current and a few releases prior. Start with the current and then take it from there.

There is no immediate fix and with each change you make monitor the system for a few days to see if the behaviour changes, also don't make more than 1 change at any time, you want to try an identify what might be the issue so for example after installing the video driver enable hardware acceleration on one camera at a time and monitor.

Statistics: Posted by IAmATeaf — Fri Oct 15, 2021 3:18 pm

Re: Please help troubleshoot configuration

2021-10-12T21:47:29+00:00

Whats up guys,

Stopping in to give an update and share the progress. My CPU still keeps maxing out, it does however take a bit longer to do so. I am now currently toying around with my motion sense settings because after using the sub stream everything changed quite a bit in this area. I currently have a ton of false triggers throughout the day and record a lot more than usual. I am hoping if I can get the motion sense settings where they should be it will cut down on the CPU usage. I am not sure this is the issue but figured it needs to be done anyway so why not start there. Beyond fixing the motion setting I am lost so fingers crossed lol. Hope everyone has been well!

Cheers!

Statistics: Posted by FullSwing — Tue Oct 12, 2021 9:47 pm

Re: Please help troubleshoot configuration

2021-10-01T17:11:50+00:00

Wow, 255MP/s down to 19MP/s by using sub-streams

Statistics: Posted by TimG — Fri Oct 01, 2021 5:11 pm

Re: Please help troubleshoot configuration

2021-10-01T11:26:45+00:00

Awesome to hear. I would have to imagine your CPU is running a lot better - at least initially. As you said the real test will be to wait a few days to a week to know for sure. I'm hopeful and goodluck.

Statistics: Posted by Matts1984 — Fri Oct 01, 2021 11:26 am

Re: Please help troubleshoot configuration

2021-10-01T07:17:55+00:00

Thank you for the help! I was able to get the sub streams up and running. In the tool bar when I clicked on the find/inspect button it automatically populated the sub stream path. (cant believe I didn't notice this option before lol) I will post the screenshot below, hopefully this thread can be of some help to others as well. I will also post my new stats as the sub stream definitely lightened the load. Of course as mentioned before I will need to wait a few days until I will be able to see if this cured the problem or not. As of now this fix feels the most promising compared to my previous attempts so fingers crossed! I will report back in a few days.

Cheers!

Statistics: Posted by FullSwing — Fri Oct 01, 2021 7:17 am

Re: Please help troubleshoot configuration

2021-09-28T23:46:20+00:00

The main reason the posted captures are so bad is that they look like they are taken with a cell phone!
Use the windows game bar, or, one of the various utilities to capture directly in Windows.

I've been noticing somewhere in the latest 3-5 updates (Since the new group layout), that BI memory used increases slightly. Usually by about 300-500 meg over a day or so, then seems to stabilize.

Statistics: Posted by MikeBwca — Tue Sep 28, 2021 11:46 pm

Re: Please help troubleshoot configuration

2021-09-28T17:03:38+00:00

I do not have Acronis True Image installed, should I?

No, you don't need it. It's just that I had trouble with all of my pc's at the same time, and the biggest part of it was the Acronis anti-ransomware component bringing the pc's down. After stopping that part of the software, all has been well for a couple of years.

Statistics: Posted by TimG — Tue Sep 28, 2021 5:03 pm

Re: Please help troubleshoot configuration

2021-09-28T15:10:24+00:00

Its ok, they'll do.

Ultimately I think we really do need to get your Substreams working. I think the slow creep is basically your CPU holding it's own and slowly falling behind over time until its maxed out. Sometimes the BI 'Find/Inspect' will populate it, sometimes it won't. I can see on your stats that you're bringing in about 1941 kB/s over the network and the resulting processing your CPUs have to do is 255 MP/s. In comparison, my system is pulling in about 4000 kB/s but with substreams my CPU is only processing 29 MP/s (not a typo). Your main cameras are a higher resolution than mine and the lower, more reasonable, FPS will absolutely help, but allowing BI to just process the substream and record the main will make a huge difference on your CPU.

The trick to figuring out substreams is that the URL in the camera settings (Substream profile) has to be configured. If it's blank, it's blank. Sometimes BI can auto-populate it, sometimes it can't. Often times, the substream can be determined with a little guesswork based on what IS already configured for the main stream. While I do not have Lorex cameras, I can give you an example from my Amcrest models (which may or may not have similar configs to yours)......

Code:

Main Stream: /cam/realmonitor?channel=1&subtype=0&unicast=true&proto=OnvifSub Stream: /cam/realmonitor?channel=1&subtype=1&unicast=true&proto=Onvif

The only difference between those is the "subtype=" being 0 or 1.

I have other cameras that are more simiply:

Code:

Main Stream: /stream0Sub Stream: /stream1

and still others that are:

Code:

Main Stream: /livestream.cgi/stream=11?action=play&media=video_audio_dataSub Stream: /livestream.cgi/stream=12?action=play&media=video_audio_data

It can take some guess and test, some googling, etc. If you give me the Main Stream config I can try to help with the substream guesses. Bottom line though.... you're not going to hurt anything by modifying the substream and guessing wrong. By checking those properties you will know immediately if you got it right or not.

Lastly, I shouldn't make the assumption but...... SOME camera manufacturers do allow you to adjust the substream settings on the camera itself, up-to and including disabling it. If the stream is disabled on the camera.... this isn't going to work anyway Verify it's enabled before pulling your hair out!

For reference:

Statistics: Posted by Matts1984 — Tue Sep 28, 2021 3:10 pm

Re: Please help troubleshoot configuration

2021-09-28T14:46:25+00:00

These pics are horrible because of the upload limit. I can post a Google drive if needed

Statistics: Posted by FullSwing — Tue Sep 28, 2021 2:46 pm

Re: Please help troubleshoot configuration

2021-09-28T14:40:59+00:00

Hi Matt's,

It seems like it creeps because as the days progress its higher than the previous day.

Statistics: Posted by FullSwing — Tue Sep 28, 2021 2:40 pm

Re: Please help troubleshoot configuration

2021-09-28T11:55:03+00:00

Are you able to show us the Blue Iris Status > Cameras tab? You can get to it by clicking this button - then the 'Cameras' tab. This should yield a good summary of all of your configuration in terms of the load being applied.

I'm not sure why it's starting low and acceptable and then in a few days it's maxed. Does is seem like a slow creep up or is it humming along and then magically a few days later it's 100% ?

Statistics: Posted by Matts1984 — Tue Sep 28, 2021 11:55 am

Re: Please help troubleshoot configuration

2021-09-27T22:46:28+00:00

CPU usage is maxed again

Statistics: Posted by FullSwing — Mon Sep 27, 2021 10:46 pm

Re: Please help troubleshoot configuration

2021-09-23T23:03:26+00:00

Thank you for the suggestions!

I tried them all. Some areas I was successful and some I hit a road block.

Memory Leak: I have a 4th gen GPU, when I went to install the driver for Braswell win_6415.40.42.5063.exe file I received flag * The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. I received an option to visit Intel support which prompted me to uninstall the driver and retry the .exe file, that is the point I stopped in fear of screwing something up to the point of no return lol. One thing I might add incase it helps is that before I was running the Intel hardware decode I was having the same issues. Should I uninstall the current driver and venture further down this rabbit hole?

Sub-stream setup: I went into camera setting and under video>configure>sub-stream I change the option to default and the box to the right remains blank. When the general tab is open there is still no sub stream apparent.

Optimization: Direct to disk recording already taking place. Hardware accelerated decoding already taking place. Camera frame rated changed from 33 max FPS to 15. Run as service already taking place. Live preview frame rate changed from 10 down to 5 FPS. video scaling, text and graphic overlays, encoder pre set, limit decoding unless required, windows power options, anti virus/ anti malware exception and disk defragmenter options were all untouched and remain at default settings.

I do not have Acronis True Image installed, should I?

My system takes a few days for the CPU to max out and crash, any change I make will take that amount of time before I will be able to realize if it made a difference or not. Hopefully one of the small changes I made this go around will work but I will not know for a few days. I again want to express my gratitude for the time and help the BI community has put forward into helping me resolve this issue. I will report back in a few days and update the progress.

Cheers!

Statistics: Posted by FullSwing — Thu Sep 23, 2021 11:03 pm

Re: Please help troubleshoot configuration

2021-09-11T13:01:02+00:00

You don't have Acronis True Image installed do you ?

Statistics: Posted by TimG — Sat Sep 11, 2021 1:01 pm

Re: Please help troubleshoot configuration

2021-09-08T03:12:19+00:00

FullSwing,

The below link might be what is happening
https://ipcamtalk.com/wiki/memory-leak- ... eleration/
Also make sure you setup sub-stream (see guide in the below link)
https://ipcamtalk.com/wiki/sub-stream-guide/
Also try the setting shown in the below link
https://ipcamtalk.com/wiki/optimizing-b ... cpu-usage/

Statistics: Posted by MikeLud — Wed Sep 08, 2021 3:12 am