Blue Iris

Re: Error: Disk can't keep up

2024-05-13T14:40:42+00:00

Support ticket won't help, Ken seems pretty willing to die on the hill that he's got it right and there is no problem, which I disagree with.

My HW/OS has not changed, just BI version.

Disk Queue Length, Throughput, Response Times at the OS level all look within spec for the drive and healthy.

No tangible issues with playback, recording etc.

BI benchmark shows 85MB/s max write speed, 3.2GB/s Read w/ a current rate of 5.51MB. I called out the fact that a 3.26GB/s read speed on a 256MB cache, 72000 RPM drive and a 10GB test file size was literally impossible, didn't seem to matter.

I suggested implementing a control to alert the user of the "issue" once then give them some control to no longer receive the notification if they believe it's benign and everything is working correctly, didn't get traction.

Statistics: Posted by Skittles — Mon May 13, 2024 2:40 pm

Re: Error: Disk can't keep up

2024-05-07T08:14:36+00:00

You need to log a support ticket yourself, the more people that log an issue the more aware BI will be of how widespread the issue is.

Statistics: Posted by IAmATeaf — Tue May 07, 2024 8:14 am

Re: Error: Disk can't keep up

2024-05-07T02:09:36+00:00

With the latest build, I am having a lot less alerts, but it is still occurring every few days.
Running Dahua cameras with Intel hardware acceleration.

Code:

Clips: 1708 items, 5500/5502GB; D: +161.4GB, C: +747.4GB5/5/2024 12:17:38 PM Front: Clip: Disk can't keep up5/5/2024 12:14:04 PM Alerts: Delete: nothing to do [0.00/1.00GB, 162.6GB free] (840)5/5/2024 12:14:04 PM New: Delete: nothing to do [5499/5500GB, 162.6GB free] (840)5/5/2024 11:20:46 AM Stored: Delete: nothing to do [0/336 hrs, 0.00/1.00GB, 748.4GB free]5/5/2024 7:24:43 AM Stored: Delete: nothing to do [0/336 hrs, 0.00/1.00GB, 748.6GB free]5/5/2024 2:00:05 AM DB: Reindexing: 1706 records 11 msec5/5/2024 2:00:05 AM DB: DBCompact: finished (2)5/5/2024 Log: Retaining 13 files (39.6MB)5/5/2024 App: Today's sunrise: 6:03 AM, sunset: 8:05 PM, timestamp=1714881600 (GMT+14400s)5/4/2024 3:43:24 PM Stored: Delete: nothing to do [0/336 hrs, 0.00/1.00GB, 748.3GB free]

Any suggestions or can someone pass along to Ken?

Statistics: Posted by mdw — Tue May 07, 2024 2:09 am

Re: Error: Disk can't keep up

2024-05-07T01:14:31+00:00

Well, I don't know what is going on... My C: is an SSD and I have spinning rust for a D: (dedicated to BI)
After many adjustments and still getting errors, I started from scratch and took the spinning rust out of the equation... But within a few hours, I am still getting some errors - Clip: Disk can't keep up... I mean, aside from the obvious "something slow sometimes", what does that error exactly refer to anyhow???

I ran the speed test... But I dunno if this is good, bad or ugly

Statistics: Posted by Gunner — Tue May 07, 2024 1:14 am

Re: Error: Disk can't keep up

2024-04-27T04:13:25+00:00

I am running BI in a VM on proxmox solved this issue by giving the VM 8cores and 16GiB of ram.

At first I was running 6 cores and 8GiB ram with a ZFS raid with r/w in excess of 600mbs and got the error. I changed a bunch of setting with the cluster and then I thought, let me just pass through a gen4 NVME raid with 10k r/w speeds. I still received the error, and was tempted to reimage everything when I noticed it happened when it was saving clips and updating alerts, leading me to believe it needed more cores or ram. Haven't had an issue since adding these.

Statistics: Posted by butbright — Sat Apr 27, 2024 4:13 am

Re: Error: Disk can't keep up

2024-04-27T01:29:21+00:00

Well... It seems to me that we are either suffering from mass delusions Simultaneous but independent drive issues Or something changed in one of the latest updates

Statistics: Posted by Gunner — Sat Apr 27, 2024 1:29 am

Re: Error: Disk can't keep up

2024-04-27T00:56:50+00:00

I am a long time BI user and have 8+ systems running.

On my personal home, this issue popped up over the past few days. Running a robust machine with an older LSI-9260 (recalling from memory) on WD 16TB drives.

It appears to happen when it rescans/deletes old clips?
I am also running docker WSL2 on HyperV for a few other services, non that are hard drive intensive (eg NGINX Swag), but not sure of the issue.

Example:

Code:

Clips: 1036 items, 5492/5502GB; D: +161.4GB, C: +745.2GB4/26/2024 7:38:49 PM Barn: Clip: Disk can't keep up4/26/2024 7:38:48 PM Front: Clip: Disk can't keep up4/26/2024 7:38:48 PM Shed: Clip: Disk can't keep up4/26/2024 7:38:36 PM Alerts: Delete: nothing to do [0.00/1.00GB, 170.0GB free] (29)4/26/2024 7:38:36 PM New: Delete: 1 items 7.81GB [5500/5500GB, 162.2GB free] (29)

Another example:

Code:

Clips: 1021 items, 5499/5502GB; D: +161.4GB, C: +744.6GB4/25/2024 3:57:28 AM Alerts: Delete: nothing to do [0.00/1.00GB, 163.6GB free] (210)4/25/2024 3:57:28 AM New: Delete: nothing to do [5498/5500GB, 163.6GB free] (210)4/25/2024 3:17:29 AM Barn: Clip: Disk can't keep up (2)4/25/2024 3:17:29 AM Back: Clip: Disk can't keep up (3)4/25/2024 3:17:29 AM Side: Clip: Disk can't keep up (2)4/25/2024 3:17:28 AM Front: Clip: Disk can't keep up (2)4/25/2024 3:17:14 AM Stored: Delete: nothing to do [0/336 hrs, 0.00/1.00GB, 745.6GB free]4/25/2024 3:00:00 AM Action: Email:

Statistics: Posted by mdw — Sat Apr 27, 2024 12:56 am

Re: Error: Disk can't keep up

2024-04-26T15:39:08+00:00

I have had the same unchanged setup for past few years, but only in last few days have I been seeing this error on quite a few of my cameras.

"It's built in to recent versions."

So, is this a "potential issue" that has "always been there" but only now visible since this error was added?
What does it mean is actually happening?? Is it saying data is being lost?

I meant the hard drive speed measuring part. The error is new

Bottom left of BI5 screen, right click on image to get menu. Database/ Status Window. You can then see your drives by scrolling with the <> buttons. My SSD for NEW (etc) looks like this:

And if I click on the blue "maxrates" hyperlink I get this:

I think Ken has highlighted that some of us have an issue that we didn't know about, and given us the tools to analyse the hard drives. I guess you can ignore the warnings, as I think the actual problem was always there, but then again, it could show an ageing hard drive - or in my case that I needed to reboot my powerline ethernet devices.

Statistics: Posted by TimG — Fri Apr 26, 2024 3:39 pm

Re: Error: Disk can't keep up

2024-04-26T08:53:49+00:00

I have had the same unchanged setup for past few years, but only in last few days have I been seeing this error on quite a few of my cameras.

"It's built in to recent versions."

So, is this a "potential issue" that has "always been there" but only now visible since this error was added?
What does it mean is actually happening?? Is it saying data is being lost?

Statistics: Posted by Gunner — Fri Apr 26, 2024 8:53 am

Re: Error: Disk can't keep up

2024-04-23T18:50:24+00:00

It's built in to recent versions. Go to alert list and right click for menu. Go to database/ Status window. You can then click on the arrows to see the individual drive read/write speeds.

I checked my logs, and there were two cameras showing this. Since they are both on a powerline ethernet socket, I just rebooted that set up.

Statistics: Posted by TimG — Tue Apr 23, 2024 6:50 pm

Re: Error: Disk can't keep up

2024-04-23T12:08:48+00:00

I updated and still have the error. Anyone have a way to test the hard drive speed?

Statistics: Posted by Car54 — Tue Apr 23, 2024 12:08 pm

Re: Error: Disk can't keep up

2024-04-22T18:26:24+00:00

Seems to have been solved in today’s BI update

Statistics: Posted by Elprebse — Mon Apr 22, 2024 6:26 pm

Re: Error: Disk can't keep up

2024-04-22T17:23:16+00:00

I'm having this too after the recent upgrade. I'm running 2 Element HDD over USB 3.0, one for new and one for storage. Camera's are writing direct to disk.

Statistics: Posted by Car54 — Mon Apr 22, 2024 5:23 pm

Re: Error: Disk can't keep up

2024-04-22T11:04:47+00:00

It looks like this:

Statistics: Posted by Elprebse — Mon Apr 22, 2024 11:04 am

Re: Error: Disk can't keep up

2024-04-22T10:42:28+00:00

Can you post the error?

Statistics: Posted by MikeBwca — Mon Apr 22, 2024 10:42 am