Blue Iris

Re: BI5 email/pw needs to be changed

2024-08-08T21:37:01+00:00

That is exactly what I was looking for... Thanks!!!

Statistics: Posted by bassdaze — Thu Aug 08, 2024 9:37 pm

Re: BI5 email/pw needs to be changed

2024-08-08T18:40:44+00:00

Right,

As I understand it, as long as you know your License-Key, everything else will fall into line:

1. The email address used is simply the one you put in BI5 general settings on the "Blue iris Settings/ About" tab. If you ever send a Support email request, it will become part of the "Get Support/ Email Support/ Copy" routine, where you paste that info into your email. I have changed that email address a couple of times over the years with no problems.
2. Mobile phones are set up in "Blue Iris Settings/ Mobile Devices".
3. The user/pw for any device including mobile phones is set up in "Blue Iris settings/ Users". If you double click on the required user, you can change names and passwords etc.

Does that help, or are you after something else ?

Statistics: Posted by TimG — Thu Aug 08, 2024 6:40 pm

Re: BI5 email/pw needs to be changed

2024-08-07T21:38:10+00:00

Zzz time in the UK. Can somebody else try to help here ? I'll look in tomorrow.

Statistics: Posted by TimG — Wed Aug 07, 2024 9:38 pm

Re: BI5 email/pw needs to be changed

2024-08-07T20:30:59+00:00

BTW - I have all the BI5 license credentials so I can prove I'm the owner.

Statistics: Posted by bassdaze — Wed Aug 07, 2024 8:30 pm

Re: BI5 email/pw needs to be changed

2024-08-07T17:58:50+00:00

UG - User's Guide I don't know what to call it. It's the manual for setting up BI5...
Blue Iris version 5.
1) I need to change my email address for Blue Iris support to a gmail account.
2) I need to change the User/password within BI5 for accessing remotely with the Blue Iris ios app.

Just let me know if you need more info...

Statistics: Posted by bassdaze — Wed Aug 07, 2024 5:58 pm

Re: BI5 email/pw needs to be changed

2024-08-07T14:23:35+00:00

Hi, what do you mean by UG ? And what version of BI are you running ? Which password are you wanting to change ?
Hopefully we can then help you

Statistics: Posted by TimG — Wed Aug 07, 2024 2:23 pm

BI5 email/pw needs to be changed

2024-08-06T18:35:05+00:00

I just realized that my BI5 admin/user email and password needs to be changed. I don't use the email I registered with BI anymore. I've searched the UG and cannot find out how to do this. So I can't email support now...

How do I change the email/pw for the app and support?

Statistics: Posted by bassdaze — Tue Aug 06, 2024 6:35 pm