Extended support says Expired, but it isn't

2019-09-17T18:51:22+00:00

My license renews every year in May. I renewed and paid this year.

I was going to upgrade my v4 to v5 and I see a message that says Extended Expired, 8/24/2019. What is this? Why does my status say expired and can I upgrade?

Statistics: Posted by sspeed — Tue Sep 17, 2019 6:51 pm

Blue Iris

Extended support says Expired, but it isn't