... The only setting that may provide an ok user experience is the main stream. If dual streams are connected, the live view will probably be choppy, slow, sluggish! The i-frame interval for the two streams chosen to be used by BI for below example needs to be lowered to 15. key-frame-sample_optimized.png ...

... that can result in cameras not connecting. This article focuses on the quality of the video streams. The cameras are connected but the video is choppy, stutters etc. How do you address the issue? Suppose the video is fine on the console but terrible during playback or when viewing from the mobile ...

... should now be a little easier to understand how to change BI settings to resolve video stream issues on your system. If live view from a camera is choppy or jittery, what should I do? If the playback is entirely black on UI3, what should I do? All the Gotchas and fixes in the Camera Stream Optimization ...

... fps warning.png Pipeline nodes If there is no warning symbol, it becomes more challenging how to resolve the issue. For example the video is choppy when viewing from the console. Once you know the video pipeline, it becomes easy to understand and troubleshoot the issue. The Camera streams ...

... the mobile app does not have access to the correct cameras. Camera streams This is a good time to confirm all your cameras are streaming well (no choppy video) on LAN / WAN. If not, adjust your streams . App Settings Now you can play with all the mobile app settings to get the experience that ...

... to the user interface based on tickets. Link to Mobile Devices - Setup article (if needed) . If you are facing video issues like Live view is choppy or you are getting a black screen when trying to playback an alert then you are having video streaming issues. The Camera Stream Gotchas article ...

... have a camera hardware issue. Is a subset of camera(s) not recording? May have a network hardware issue. Do you have good healthy live video? Not choppy? Not lagging? Not glitching etc. If the camera streams are poor, choppy etc then of course the recordings will have issues. The camera streams ...

... the cameras connect, but the quality of the streams is low. Video artifacts like a black screen, ghost images etc. Streaming artifacts like choppy streams, jitter, latency etc. Console - Live view The live view article explains how to fix the live view on the console. Console - Playback ...

... FYI, the UI3 gear settings are just presets values in the web server encoder settings ui3-vs-settings_optimized.png Gotcha 2: Live view is choppy. Symptom: Many frames are missing. The time overlay skips several seconds. The live view was delayed by several seconds. ui3_fps.png Fix: Try ...

... with a high resolution that provides no additional value on a phone screen and also adds unnecessary load to the network and perhaps results in choppy video. LAN settings As stated above, according to our convention, LAN settings would be assigned to Streaming Profile 1 To get high resolution, ...