Sent an email to support. I will report back when I hear something. How will you hear something if the audio cuts out :lol: I know sign language!!! :-) Sorry for the late reply. Got a response from Ken at BI and it fixed my issue. Here it is: ===================== Hello This happens if the camera r...

Old thread, I know, but as a confirmation -- had the same event happening on a Reolink behind a bridge in my garage. I noticed it was the one changing and that the Reolink app always showed it working, so I did some digging and found this thread which confirmed my thought that the bridge was involve...

Sent an email to support. I will report back when I hear something.

Can you guys send an email to Support and let us know the response ? Is there anything in common here, like all being wifi cameras or anything ? Mine are wifi and hardwired, and are different brands. EDIT: Just watched it happen when I rebooted the camera. Comes up with audio unchecked. My cameras ...

I have the exact same issue. Audio is working if I access the cameras directly, but Enable Audio box gets unchecked in BI Camera Settings. Happens on several cameras.