User avatar TimG Posts: 1537 Joined: Tue Jun 18, 2019 12:45 pm Location: Nottinghamshire, UK. Contact: Contact TimG Re: Support very Bad not reply not Help Post by TimG » Wed Aug 30, 2023 7:14 pm We have a language issue here. I know he has a license for life. I know also that he has a valid Support...

My disappointment continues with the support, which doesn't respond, perhaps they don't like it without knowing me, yet I renewed the license 10 days before the license expired, now I've been waiting for days and Jennifer or whoever from the support not responding can be like a refusal at least it c...

by IAmATeaf » Wed Aug 30, 2023 2:01 pm It does say that you have activated it too many times. The statement re buying another license is only if you want or need a 2nd license. Only support can reset the counter for your license and jn your post above you have your license key, please remove it as s...

one thing that makes me think bad about the support of why he replied via email only once he asked me for a screenshot, which I sent after which he no longer deigns to answer, not even to tell me if I sent or answered his right or correctly request. I attach a copy of the email: Hello, I see the mai...

Are you sure you are entering the correct key(s) You have the main BI 5 product key which you put in first followed by any valid support key that you have. Also what is CASPITA? of course I have the key when I bought the program, and I have the key when I renewed the license, but neither of them wor...

EXACT I add the key and it goes back to DEMO mode - it seems that it refuses the key and tells me in another screen that I have entered the key too many times and I have to buy a second license but the key was requested by the program and I did NOT enter it on my own initiative. I have NOT given the...

I have asked more than 4 times for assistance for my 2024 renewed license, I have received only one answer and I have to complain that the support does not work, The BlueIris version 5 program for more than a week has been asking me for activation with the key and I I inserted it to the point that h...