Introduction This post (article) from BI Support is so the BI Support team can provide information quickly to the community based on support findings and troubleshooting. Reolink engineers have identified video freeze issues with dual streams on their 8MP cameras (RLC-810A, RLC-811A and RLC-820A). ...

Introduction This post (article) from BI Support is so the BI Support team can provide information quickly to the community based on support findings and troubleshooting. Reolink engineers have identified video freeze issues with dual streams on their 8MP cameras (RLC-810A, RLC-811A and RLC-820A). ...

Introduction This article explains the different update tracks provided within Blue Iris. For one reason or another, users occasionally wish they could roll back a software update. Blue Iris makes this easy. Based on proper version control settings you can prevent disruptions from updates. If the n...

Introduction For one reason or another, users occasionally wish they could roll back their user settings. Blue Iris makes this easy. If you prefer to watch the webinar associated with this article, checkout the Performance and Troubleshooting webinar. Discussion on this article starts at 18:43. Aut...

Introduction If the software no longer starts, there is little that can be done to troubleshoot the issue. Follow the steps below to manually change registry settings to get the software running again. If the software starts, but takes longer than before or takes a long time, i.e. more than 5s to s...

Introduction This article is about issues with the quality of your video streams at different endpoints. This article is NOT about connecting cameras. If you want to know how to connect cameras correctly review the Connect cameras correctly section in the Checklist . If the camera will not connect,...

Introduction This document outlines the steps to connect IP Cameras successfully to Blue Iris (BI). If you prefer to watch the webinar associated with this article, see the Camera Connections and Streams webinar . More and more cameras are coming out with higher and higher resolutions (> 2MP). Thes...

Just wondering... were you able to get the Annke cameras to work? Can you share the BI camera config dialog?

I just solved this for a customer. For you IP Address is probably just the IP Address of the NVR. For me, I was connecting remotely and thus the router address in instructions.

Interesting. My camera is actually an R2C. I think "C" stands for cloud, so maybe only those versions are affected. Everything changed after the reboot.

-- Sam