ok, i purchased a new copy of BI5. But I dont think its a BI problem. if I run angryIP scanner i do not see any connected IP devices....no cameras, no printer, no wireless router. But, if i run Hikvision camera finder it finds the cameras. i cannot ping them either on LAN or with internet connection...

ok, i made a mistake. it does not say "free license" that was from the top of my screen while i was in teamviewer and has nothing to do with BI.

but the top of the BI5 screen still does not show any options in the top left to use BI or put in my serial number.

i had problems with older version of BI5 in my computer and just decided to purchase a new version today and paid for the full version. before i downloaded it i completely removed BI5 via Revo uninstaller and then searched my c drive for any left over BI files and deleted them. so this leaves my com...

new to this website but been using BI for 8 yrs and i have it working 2 months ago. all the sudden doesnt work now and i cant get into BI. i paid for BI5 updates and now when i open BI i get a DEMO screen with no way to access settings. the menu bar is gone. this is on my dads computer and he uses h...