Introduction It is crucial to understand the camera stats. Poor video feeds can lead to many other issues. Camera stats BI provides two ways to understand the health of your camera streams. For an individual camera, Camera settings -> General tab provides all the relevant information for an individ...

Introduction This article is about issues with the quality of your video streams at different endpoints. This article is NOT about connecting cameras. If you want to know how to connect cameras correctly review the Connect cameras correctly section in the Checklist . If the camera will not connect,...

Introduction This article documents tips and tricks that are already built into BI or discovered via tickets from other users. Tips and Tricks Case 1: BI is also an RTSP server. Because BI is also an RTSP server, you can pull group streams as a stream. You can also pull individual streams. In the b...

Introduction This article is from BI support regarding camera settings and BI settings that can result in camera streaming issues. Reolink Separate page for Reolink gotchas. ezviz Fisheye Doorbells. The doorbell randomly moves focus to the upper left quadrant. The fix: In the camera app, change &qu...

Introduction WORK IN PROGRESS The Clips list / Alerts list is one of the big differentiators between Blue Iris and other surveillance systems. The lists (sometimes referred to as folders) are visual representations of content stored in database tables. The Clips list is the content stored in the cl...

Introduction Blue Iris handles video and audio streams in many ways. It first needs to handle the streams coming from Blue Iris. However, BI also creates video / audio streams to send to different endpoints. Web Interface (UI3) Mobile devices Other web servers or integrations YouTube Facebook live ...

Introduction This article explains best practices for connecting cameras. Connecting Cameras Connecting cameras to BI is a simple 3-step process. If you tried connecting the camera in the past, I would recommend re-adding the camera (start fresh) and following best practices below, NOT trying to ge...

Introduction Not being able to connect cameras and streaming correctly can be a real frustration. This article does a deep dive on how to resolve this one issue. The Next steps / Submitting a ticket section at the bottom of the article states needed information to move forward. Troubleshooting Fort...

Introduction This article focuses on resolving video quality issues of a camera at the console. This article explains how to resolve many live video issues by knowing the video pipeline. Warning symbol If your camera window has the warning symbol below, please resolve . This alone may resolve your ...

Introduction This article focuses on resolving video quality issues of a camera during playback at the console. For example, the screen is black when trying to playback a recording. Once you know the video pipeline, it becomes easy to understand and troubleshoot the issue. The Camera streams articl...