Introduction BI provides documentation in multiple places. The Help file that ships with the software is very good for feature by feature details, e.g. what does this checkbox do? The Help button is context specific in each dialog, i.e. the Help button will jump to the content associated to that di...

Introduction The Blue Iris status log webinar walks through this article if you prefer to listen instead. If you are a new user or just installed BI on a machine, it's always good to go through this article just to confirm Windows settings are not in conflict with BI functionality. If you are exper...

Introduction In BI5 v5.5+, we introduced the Screen Layout Edit functionality also known as Dynamic Group Layout in Help. The 5.5.0 - September 13, 2021 release notes in Help also provides a good overview. The motivation for this change was to associate camera groups to layouts. Why? With all the d...

Introduction Not being able to connect cameras and streaming correctly can be a real frustration. This article does a deep dive on how to resolve this one issue. The Next steps / Submitting a ticket section at the bottom of the article states needed information to move forward. Troubleshooting Fort...

See Software Startup Issues article.
https://blueirissoftware.com/forum/view ... =12&t=2052

-- Sam

Introduction Setting your Motion Sensors to provide meaningful alerts can be challenging with outdoor cameras. Below are issues faced from past tickets and my recommendations. Hopefully you get ideas on what to do with your cameras. Tips and Tricks Pro Tip 2: Camera time/date overlays can trigger t...

Introduction Remote access is a key component of BI functionality. Users want to see their cameras and alerts remotely either through a browser or their mobile apps. In order to do so, your home or office network needs to be setup so your mobile apps or browsers can connect to your BI server. This ...

Introduction BI leverages AI with your motion settings in order to provide very intelligent alerts. This is why a camera facing a parking lot will alert on a moving car but not alert on a parked car. This article is a deep dive into the DeepStack Analysis functionality. The webinar associated with ...

Introduction This article provides clarity to the user interface based on tickets. Link to Mobile Devices - Setup article (if needed) . If you are facing video issues like Live view is choppy or you are getting a black screen when trying to playback an alert then you are having video streaming issu...

Introduction When there are issues with your BI Server, the log files are a good place to start to understand the problem. The purpose of this article is to provide an example of how we use the logs in order to get hints as to the underlying issue. This article provides guidance on how to examine t...