Introduction We have known some very tech saavy users that have tried everything to get their BI system working to no avail. The final option was reinstalling Windows and BI. Windows 10 comes with many recovery options. Because BI is a Windows based solution, users should be familiar with these opt...

Introduction Unfortunately, BI can crash on occasion. The Windows Event may provide some hints as to the cause of the instability. The Windows Exception codes article lists all the Windows exceptions. The Windows Event Viewer section explains how to leverage Windows Event Viewer to identify when BI...

Introduction Gotchas are issues that have been discovered via tickets from past customers. These articles help users resolve their own issues based on past learnings. Gotchas Gotcha 15: DeepStack version 2022.01.01 :idea: Intel from a user. 20220-Jan-28 A new version of DeepStack was just released....

Introduction Not being able to connect cameras and stream correctly can be a real source of frustration. The Troubleshooting Toolkit deals with problematic cameras from three perspectives. First, is the BI connector configured correctly and is the camera working properly on the network. Second, if ...

Introduction Common requests are What are the recommended steps to upgrade from BI4 to BI5. I just bought a new server. How do I move BI to the new machine? Upgrade Steps to upgrade from BI4 to BI5. Version 5 is a full install upgrade, so you would download from the Download page at http://blueiris...

Introduction Many users often ask for recommendations regarding hardware for cameras and servers. Blue Iris is directionally vendor agnostic, i.e. we run on standard Windows servers and support camera standards, i.e. RTSP and ONVIF. That being said here are some directional guidelines. Cameras Some...

Introduction This article helps explain the levers that are available to setup your BI server to run optimally. If your CPU usage is high, >80%, this article can help identify optimizations. Ideally, BI should be running less than 50%. BI Optimizations First, walk through the Windows Tuning article...

Introduction The easiest way to determine whether your network is setup correctly and functioning correctly is by trying to connect another 3rd party video player to your cameras. If they work, then those cameras should also work in Blue Iris (BI). There are many 3rd party video players: VLC Tinyca...

Introduction Blue Iris handles video and audio streams in many ways. It first needs to handle the streams coming from Blue Iris. However, BI also creates video / audio streams to send to different endpoints. Web Interface (UI3) Mobile devices Other web servers or integrations YouTube Facebook live ...

Introduction This article goes under the covers of the Trigger tab. This article is part of the Triggers / Recordings / Alerts series where we go deep into one of the most popular features of Blue Iris (BI), the ability to define motion triggers -> instruct BI to record when cameras trigger -> send...