Alerts play unrelated clips
Re: Alerts play unrelated clips
Have you reported the issue to support?
Re: Alerts play unrelated clips
Same for me… 
Downgrading back to 5.8.8.12 and it works correct again.
Downgrading back to 5.8.8.12 and it works correct again.
Re: Alerts play unrelated clips
Yes, please inform Support. v5.8.9.5 is working normally for me and so I don't understand why not for you. Can you post a log file to see if anything is visibly wrong ?
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Elefant_Man
- Posts: 22
- Joined: Tue Apr 02, 2024 1:37 pm
Re: Alerts play unrelated clips
I did email Ken
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Elefant_Man
- Posts: 22
- Joined: Tue Apr 02, 2024 1:37 pm
Re: Alerts play unrelated clips
I should mention that I only have 1 camera so I can very easily see the issue by hovering over the Alerts and see the wrong clip play. I will attach my April log file. Hopefully, it helps.
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Elefant_Man
- Posts: 22
- Joined: Tue Apr 02, 2024 1:37 pm
Re: Alerts play unrelated clips
Posting will not accept a text document of my log file.
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Elefant_Man
- Posts: 22
- Joined: Tue Apr 02, 2024 1:37 pm
Re: Alerts play unrelated clips
Here is a screenshot of what is happening. Please make note of the times of alert and clip time.
https://imgur.com/a/bzIH89V
https://imgur.com/a/bzIH89V
Re: Alerts play unrelated clips
Hi
Can you post your alert settings page?
Can you post your alert settings page?
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Elefant_Man
- Posts: 22
- Joined: Tue Apr 02, 2024 1:37 pm
Re: Alerts play unrelated clips
Here it is
- Attachments
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- Alert settings.jpg (159.6 KiB) Viewed 2814 times
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Elefant_Man
- Posts: 22
- Joined: Tue Apr 02, 2024 1:37 pm
Re: Alerts play unrelated clips
Everything looks good after upgrading to V .6