Need Help....cannot get remote access to work

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Ckerch
Posts: 4
Joined: Sun Nov 17, 2019 1:46 am

Need Help....cannot get remote access to work

Post by Ckerch »

I can connect to the Blue Iris server on my internal network using IP address:port.
I am having trouble getting my WAN port to connect externally. When I use canyouseeme.org to test my connection, it fails with all the ports defined.

What I have tried so far:
1) In my router, I have setup port forwarding using different ports (80, 8081...etc).
2) Configured my PC firewall (McAfee) to open up the designated ports
3) Verified the WAN IP address through my router.
4) Verified my ISP (Spectrum) does not block the ports I have tried

Through all the google searches and video I have watched and read, it seems it should be pretty straight forward so I am not sure what else I can do.

If any one has any ideas, I would appreciate so feedback

Carl
HeneryH
Posts: 721
Joined: Thu Jul 18, 2019 2:50 pm

Re: Need Help....cannot get remote access to work

Post by HeneryH »

I would try fully disabling the Win Firewall as a test.

I always have trouble and have to tinker with Firewall to make it work right. I think you need to add both the App and the Port to firewall.
Ckerch
Posts: 4
Joined: Sun Nov 17, 2019 1:46 am

Re: Need Help....cannot get remote access to work

Post by Ckerch »

I did disable the McAfee firewall but when I disabled that, it reenabled windows firewall which I did not realize.
I was able to fix it though. In the McAfee firewall, I had it set to "PCs in Work and Home networks only" and should have been set to "All PCs".
I also only set the TCP port and not the UDP. Not sure if BI needs UDP.

Thanks
Carl
Ckerch
Posts: 4
Joined: Sun Nov 17, 2019 1:46 am

Re: Need Help....cannot get remote access to work

Post by Ckerch »

I did disable the McAfee firewall but did not realize it would turn the Window firewall back on.
I did get it working but needed to change the firewall setting to affect "all PCs" instead of the default " Work and home PCs"
Also did Blue Iris to listed programs using the internet


Thank You
Carl
User avatar
TimG
Posts: 2391
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Need Help....cannot get remote access to work

Post by TimG »

Hi Ckerch,

Is this working now ?
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