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Cameras losing connectivity

Posted: Thu Aug 08, 2024 1:41 pm
by PsychloneZA
Good day

Complete newbie here.

I have Blue Iris (Ver: 5.9.5.2 x64) running on a Win 10 Pro x64 PC (Dell i5-7500, 16GB DDR3) connected to a Mikrotik mANTBox 15s Sector.
I have 4 cameras on a pole connected to a Duxbury 8port PoE switch which is connected to a Mikrotik SXTsq Lite5 CPE (A total of 8 poles.)

The issue:
When Blue Iris is open or the service running, the cameras intermittently show as "No Signal". This is happening with all the cameras.
If I continuous ping a camera while Brue Iris and/or its service is running, the response is 300 - 1200ms
If I continuous ping a camera while Brue Iris and/or its service is NOT running, the response is 1 - 2ms

I have checked the signal strengths on the Mikrotik and they all show good.

I'm guessing the issue is with Blue Iris itself as connectivity to the cameras is only affected when it is running. Any advice and direction on how to resolve this issue would be greatly appreciated.

Kind Regards

Andrew

Re: Cameras losing connectivity

Posted: Fri Aug 09, 2024 12:23 am
by Pogo
PsychloneZA wrote: Thu Aug 08, 2024 1:41 pm
I'm guessing the issue is with Blue Iris itself
A careful review of your networking may reveal the problem is the LAN and Blue Iris is just the symptom..., or is incorrectly configured for the actual LAN environment itself.