Push notifications still coming through when turned off

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marklyn
Posts: 8
Joined: Sun Feb 23, 2020 4:35 am

Push notifications still coming through when turned off

Post by marklyn »

I have two cameras that are still sending my phone push notifications when I have them both disabled under each camera/alerts tab. I've also turned them off on my android phone for those two cameras, still, I'm getting them.
Background:
I removed all of my mobile devices from BI and re-added only my Android phone.
I turned on alerts for 3 cameras which I want to be alerted for (push) and also enabled push notifications for them on my phone.
I turned off all push notifications on BI and my phone for the rest of my cameras but still getting them for two cameras mentioned above.

Suggestions/advice?
I've read everything pertaining to push notifications in the help file and it appears I'm doing what the manual says...
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YrbkMgr
Posts: 587
Joined: Sun Nov 24, 2019 12:56 am
Location: Chicagoland

Re: Push notifications still coming through when turned off

Post by YrbkMgr »

The way I noodle it is... obviously whatever way you're disabling notifications is being overridden somewhere else. What kind of notifications are you getting - status alert notifications... email, texts, something else? Offline or user log in... Watchdog sends me status alerts when there's no signal and what not. That said, don't know what settings or where you're changing them. That will give a clue to figgerin' it out.

Not saying I'm right, just saying that's how I see it.
  • "Whenever I take something apart to fix it and put it back together again, I end up with like six really important looking pieces left over" -Tim Allen
  • If you know what your after, you'll recognize it when you see it.
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