Page 1 of 1
Failure Blue Iris Service Automatic restart
Posted: Fri Feb 04, 2022 11:18 pm
by ryan99alero
I used the BlueIris feature to rebuild / index. At some point the server stopped saving video to disc but the service was still running. I went to look for something that happened and noticed no video history.
Wanting to know if BlueIris has some kinda check process that can alert you if things aren't recording? Since there is an app maybe their is some kinda heartbeat feature.
Re: Failure Blue Iris Service Automatic restart
Posted: Sat Feb 05, 2022 2:45 am
by YrbkMgr
Run services.msc and see if the BI service is running when you boot. If not, you have to go into the console and enable admin in global settings startup tab.
I don't know of any hearbeat feature, and the problem you're having is not common - in fact, never heard of it before. It might be worthwhile to review
Status log errors and specifically the information about the
Database
Or write to support - after all, you're paying for it...
PSA:
When writing for support, you must include basic software and license details. For your convenience you will find an Email support button on this page. This button will copy important information to the Windows clipboard. In order to make use of this information, you must them open an email to send to
support@blueirissoftware.com. Please make the subject descriptive in order to prevent our mail server from combing it with others of the same subject. In the BODY of the message (not the subject), use the Windows PASTE command (control-V) to insert your support information at the beginning of your message.
Re: Failure Blue Iris Service Automatic restart
Posted: Wed Mar 02, 2022 2:18 am
by YrbkMgr
neelyang77 wrote: ↑Tue Mar 01, 2022 1:09 pm
It might be worthwhile to review
<snip><--- Don't know what that's all about but I did not use this in my reply[/indent]
Thanks a lot!
[/quote]