2 way sound not working

MikeBwca
Posts: 1115
Joined: Thu Jun 20, 2019 5:39 am

Re: 2 way sound not working

Post by MikeBwca »

timmmmah wrote: Sat Oct 26, 2019 10:44 pm IP2M-841E unable to get sound out of the speaker of the camera. Trying from BI android app ver. 2.0.68 and BLUE IRIS version: 5.0.5.2 x64.

I can get sounds from the camera but not the speaker in the camera. RTSP: 554 Discovery: 80 Make: Amcrest Model: ProHD RTSP/HTTP (also tried: ProHD/IP2/IP3*)

PTZ setting : Amcrest/Dahua

If I use the AMCREST app it works just fine for having sound go to the speaker. Any suggestions would be a great help.
Let's review....
- Are you referring to using the microphone on your phone to speak to the cameras speaker?
- BI Settings, Users... for the user your using on your phone, 'Audio Listen/talk' enabled?
timmmmah
Posts: 5
Joined: Sat Oct 26, 2019 10:32 pm

Re: 2 way sound not working

Post by timmmmah »

Yes using microphone on my phone with the blue iris android app to speak to the cameras. If u use desktop, IOS then there are no issues. Yes audio listen/talk is enabled. I can hear what is going on from the mic on the camera but can't send audio to the speaker on the camera. I have an email chain with support that they were unable to resolve the issue and was told it could be related to phone, etc. When I do press the mic icon on the android app it never allows it to be enabled. Goes green for a second or 2 then clears itself.
Mortenson
Posts: 1
Joined: Sat Jul 06, 2024 1:53 am

Re: 2 way sound not working

Post by Mortenson »

I just want to know how to use axis my axis speaker , I have the axis speaker setup it's got a static IP on the network but it only gives the device which I picked * Axis speaker , and the ip address but not sure how it actually communicates to the speaker or how to set it up for that camera to talk to it.

Can anyone tell me if they have got this to work and if so what do I need to do in order for it to function ?

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TimG
Posts: 2391
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: 2 way sound not working

Post by TimG »

Well the Help file contains this:
Using a microphone to talk or send audio to the camera is supported for many models in one of several ways:
Amcrest AD and ASH models are supported using a proprietary DLL and connection.
For many other specific make/model selections (not generic/ONVIF), “talk” has been reverse engineered. This includes many models offered by Axis, Wansview (and its many compatibles), Sharx, Trendnet (and its many compatibles), DLink, Hikvision, LevelOne, AVTech, Dahua, Doorbird, and others.
Rarely implemented, some cameras support an RTSP “backchannel” to get the audio back to the camera. This channel is continuously open and sends silence when not in use. If your camera does not support this, the talk device setting will be automatically reverted to (this camera).
The Axis network speaker is supported with a separate IP address on your network.
You also may select to send audio to another camera completely.
If talk is not supported by Blue Iris on the configured make/model, the sound will be played from the PC’s speakers instead.
You may select on this page a WAV sound file to be played when talk begins (a “hail” sound clip) and when talk ends (an “over” sound clip). Think Star Trek communicator sounds here!
Due to the lack of further instructions it must be fairly easy. My best guess is:

1. Setting it up like you have above would enable the BI5 talk back functionality for that camera (If that IP address is the Axis camera).
2. BI5 General Settings/ Audio - Set up your microphone.
3. Back on main BI5 screen, there is a microphone button:
microphone.png
microphone.png (9.12 KiB) Viewed 851 times
If you have completed 1&2 what happens when you press that ? You may have to choose a camera first - let us know what you see (or hear !). And Ken is a Trekkie :D
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Problem ? Ask and we will try to assist, but please check the Help file.
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