I just added 2 cameras to my system and see the attached Alerts. Any ideas on what is the cause and fix?
Cameras: RLC-1212A and RLC-1224A
BI Release: 5.8.5.3 x64
New camera Alerts
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artamous75
- Posts: 19
- Joined: Mon Apr 05, 2021 6:10 pm
- Location: Antelope, CA
New camera Alerts
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- camera setting 2.png (5.78 KiB) Viewed 3771 times
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- camera setting 1.png (5.83 KiB) Viewed 3771 times
Re: New camera Alerts
For the first one, have a look at Video/Config and see what the receive buffer is set to. Try increasing it.
Do these cameras have settings for I-frames (key frames) ?
Do these cameras have settings for I-frames (key frames) ?
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artamous75
- Posts: 19
- Joined: Mon Apr 05, 2021 6:10 pm
- Location: Antelope, CA
Re: New camera Alerts
Thanks for the reply:
* Im not sure what I-frames (key frames) are, or if my camera has that. Any idea on what to look for on the camera web console?
* The buffer was set to 6.0, i bumped it to 10.0 but still get the alert. Is there a dont go over this buffer size?
* Im not sure what I-frames (key frames) are, or if my camera has that. Any idea on what to look for on the camera web console?
* The buffer was set to 6.0, i bumped it to 10.0 but still get the alert. Is there a dont go over this buffer size?
Re: New camera Alerts
Quick answer is buffer can be set as large as you need, but uses memory, since you are running 12 meg cameras I would try starting at 12 meg for the buffer and increase by 4 meg up to 32 meg and see what result you have. key frames are a whole picture in the frame instead of just what has changed. I don't know if Reolink gives that adjustment in these cameras or not, but more frames mean a larger record size and more data to analyze.
Please post back your findings and maybe some screen shots of the reolink software camera settings, as I am looking at buying 3 of these cameras or something similar.
Thanks
G
Please post back your findings and maybe some screen shots of the reolink software camera settings, as I am looking at buying 3 of these cameras or something similar.
Thanks
G
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artamous75
- Posts: 19
- Joined: Mon Apr 05, 2021 6:10 pm
- Location: Antelope, CA
Re: New camera Alerts
Does this look like the setting you are talking about? Interframe Space?
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- RLC-1224A stream setting.png (79.27 KiB) Viewed 3640 times
Re: New camera Alerts
Yes, try that at 1x and post the BI5 stream settings again.
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Problem ? Ask and we will try to assist, but please check the Help file.
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artamous75
- Posts: 19
- Joined: Mon Apr 05, 2021 6:10 pm
- Location: Antelope, CA
Re: New camera Alerts
Here you go.
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- buffer setting.png (16.36 KiB) Viewed 3638 times
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- after 1x change.png (8.99 KiB) Viewed 3638 times
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artamous75
- Posts: 19
- Joined: Mon Apr 05, 2021 6:10 pm
- Location: Antelope, CA
Re: New camera Alerts
Other settings that may help troubleshoot.
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- Settings 2.png (46.7 KiB) Viewed 3637 times
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- Settings.png (53.04 KiB) Viewed 3637 times
Re: New camera Alerts
Set your substreams to /h264Preview_01_sub
You may also want to try selecting Reolink in the Make then 'Find/Inspect' to see what gets spit out.
You may also want to try selecting Reolink in the Make then 'Find/Inspect' to see what gets spit out.
Re: New camera Alerts
And the elephant in the room is....
What type of system are you running for BI? You'll need some horespower to run those cameras effectively.
What type of system are you running for BI? You'll need some horespower to run those cameras effectively.