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New camera Alerts

Posted: Mon Jan 29, 2024 4:18 pm
by artamous75
I just added 2 cameras to my system and see the attached Alerts. Any ideas on what is the cause and fix?

Cameras: RLC-1212A and RLC-1224A
BI Release: 5.8.5.3 x64

Re: New camera Alerts

Posted: Mon Jan 29, 2024 4:31 pm
by TimG
For the first one, have a look at Video/Config and see what the receive buffer is set to. Try increasing it.

Do these cameras have settings for I-frames (key frames) ?

Re: New camera Alerts

Posted: Tue Jan 30, 2024 3:16 pm
by artamous75
Thanks for the reply:

* Im not sure what I-frames (key frames) are, or if my camera has that. Any idea on what to look for on the camera web console?

* The buffer was set to 6.0, i bumped it to 10.0 but still get the alert. Is there a dont go over this buffer size?

Re: New camera Alerts

Posted: Tue Jan 30, 2024 9:48 pm
by GGW
Quick answer is buffer can be set as large as you need, but uses memory, since you are running 12 meg cameras I would try starting at 12 meg for the buffer and increase by 4 meg up to 32 meg and see what result you have. key frames are a whole picture in the frame instead of just what has changed. I don't know if Reolink gives that adjustment in these cameras or not, but more frames mean a larger record size and more data to analyze.

Please post back your findings and maybe some screen shots of the reolink software camera settings, as I am looking at buying 3 of these cameras or something similar.

Thanks

G

Re: New camera Alerts

Posted: Tue Jan 30, 2024 11:25 pm
by artamous75
Does this look like the setting you are talking about? Interframe Space?

Re: New camera Alerts

Posted: Tue Jan 30, 2024 11:47 pm
by TimG
Yes, try that at 1x and post the BI5 stream settings again.

Re: New camera Alerts

Posted: Wed Jan 31, 2024 12:12 am
by artamous75
Here you go.

Re: New camera Alerts

Posted: Wed Jan 31, 2024 12:21 am
by artamous75
Other settings that may help troubleshoot.

Re: New camera Alerts

Posted: Wed Jan 31, 2024 2:25 am
by Pogo
Set your substreams to /h264Preview_01_sub

You may also want to try selecting Reolink in the Make then 'Find/Inspect' to see what gets spit out.

Re: New camera Alerts

Posted: Wed Jan 31, 2024 2:28 am
by Pogo
And the elephant in the room is....

What type of system are you running for BI? You'll need some horespower to run those cameras effectively.