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UI3 interface video preview shows first frame while export does not

Posted: Tue Jul 23, 2019 3:55 pm
by marklfarkl
In reference to : UI3 version 70, Blue Iris version: 4.8.6.3

When viewing a triggered event from the UI3 interface via preview I can see what looks like an object that triggered the recording.
When exporting the video the object that triggered the recording is missing. You can only see it in the preview.
Looking for suggestions what settings I need to change in order for the first trigger images to show up in the video export.

See what I'm talking about here:
https://youtu.be/2bbGBLX1pvM

Re: UI3 interface video preview shows first frame while export does not

Posted: Fri Jul 26, 2019 7:36 pm
by MikeBwca
A few questions...
- It appears that your recording setting is set to 'When Triggered'?
- Was that a bug or light flash? How many frames would it have exsisted? It's possible that it was missed due to the keyframe rate.


In any event, increase the 'Pre-trigger video buffer' to at least 2 seconds. Increase as necessary.

Re: UI3 interface video preview shows first frame while export does not

Posted: Mon Jul 29, 2019 3:09 pm
by marklfarkl
MikeBwca wrote: Fri Jul 26, 2019 7:36 pm A few questions...
- It appears that your recording setting is set to 'When Triggered'?
- Was that a bug or light flash? How many frames would it have exsisted? It's possible that it was missed due to the keyframe rate.


In any event, increase the 'Pre-trigger video buffer' to at least 2 seconds. Increase as necessary.
Thanks for the tip. Not sure what that thing is. Perhaps a dust particle. I'll check the settings. I've caught them before. Example here- https://youtu.be/BEhUAyMC_oU.