BI 5 email attachments leading edge trigger (resolved)

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nodak
Posts: 4
Joined: Mon Mar 25, 2024 11:08 pm

BI 5 email attachments leading edge trigger (resolved)

Post by nodak »

ok somehow the leading edge trigger image attachment in emails sent as notifications now chops off the image to only the detected area as defined in motion zones selected in this case "A" for the attached picture. on the 23-mar-2024 it was sending a full image of the whole camera, now on the 24-mar-2024 it is cropping to the zone that is defined in the motion trigger section of the camera. see attached images. why is this happening now?

i am guessing you changed something in the updates that occurred over the weekend from the 23 mar to 24 mar something changed after the update.

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front door 23-mar-2024 resize.jpg
front door 23-mar-2024 resize.jpg (120.19 KiB) Viewed 2722 times
front door 24-mar-2024 resize.jpg
front door 24-mar-2024 resize.jpg (48.45 KiB) Viewed 2722 times
Last edited by nodak on Wed Mar 27, 2024 9:59 pm, edited 1 time in total.
nodak
Posts: 4
Joined: Mon Mar 25, 2024 11:08 pm

Re: BI 5 email attachments leading edge trigger

Post by nodak »

this has been resolved with updates from tuesday.
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TimG
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Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: BI 5 email attachments leading edge trigger (resolved)

Post by TimG »

Weird. Thank you for letting us know.
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bonjovi
Posts: 1
Joined: Wed Jul 17, 2024 3:20 am

Re: BI 5 email attachments leading edge trigger

Post by bonjovi »

nodak wrote: Wed Mar 27, 2024 9:58 pm this has been resolved with updates from tuesday.
Updated, and the problem is resolved, thanks!
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