Esc key crashes BI in Timeline Export... v5.5.5.7 - fixed in 5.5.5.9

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MikeBwca
Posts: 1115
Joined: Thu Jun 20, 2019 5:39 am

Esc key crashes BI in Timeline Export... v5.5.5.7 - fixed in 5.5.5.9

Post by MikeBwca »

I've been having an odd issue since 5.5.5.1...

When in the Timeline playback Export, if I press 'Esc' it crashes BI.
Clicking the 'Live' camera, or, 'Now' button exits okay.

I've confirmed this on 2 other computers.
Last edited by MikeBwca on Tue Feb 22, 2022 1:15 am, edited 3 times in total.
pqRec
Posts: 22
Joined: Sat Jan 15, 2022 1:45 am

Re: Esc key crashes BI... v5.5.5.7

Post by pqRec »

Same, I've emailed support a few days ago.

My method to crash 5.5.5.6 and .7 UI is

1. Double click any past time on the timeline
2. Double click any camera to maximize it, then play the camera.
3. Close the player sub-window.

After step 3, BI5 user interface crashes but the audio from the camera continues playing.
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YrbkMgr
Posts: 587
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Location: Chicagoland

Re: Esc key crashes BI... v5.5.5.7

Post by YrbkMgr »

Wow, good to know. I haven't applied the past two updates yet. I think I'll wait. Thanks for the heads up.
  • "Whenever I take something apart to fix it and put it back together again, I end up with like six really important looking pieces left over" -Tim Allen
  • If you know what your after, you'll recognize it when you see it.
MikeBwca
Posts: 1115
Joined: Thu Jun 20, 2019 5:39 am

Re: Esc key crashes BI... v5.5.5.7

Post by MikeBwca »

I failed to mention... I had contacted BI support several days ago.
MikeBwca
Posts: 1115
Joined: Thu Jun 20, 2019 5:39 am

Re: Esc key crashes BI in Timeline Export... v5.5.5.7

Post by MikeBwca »

Same crash happens in 5.5.5.8
pqRec
Posts: 22
Joined: Sat Jan 15, 2022 1:45 am

Re: Esc key crashes BI in Timeline Export... v5.5.5.7

Post by pqRec »

Confirmed, still crashing here at 5.5.5.8. Reverted to 5.5.4.5.
MikeBwca
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Joined: Thu Jun 20, 2019 5:39 am

Re: Esc key crashes BI in Timeline Export... v5.5.5.7 - fixed in 5.5.5.9

Post by MikeBwca »

Fixed in Version 5.5.5.9.
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YrbkMgr
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Joined: Sun Nov 24, 2019 12:56 am
Location: Chicagoland

Re: Esc key crashes BI in Timeline Export... v5.5.5.7 - fixed in 5.5.5.9

Post by YrbkMgr »

Thanks for the follow up! One more confirmation and I'll pull the trigger.
  • "Whenever I take something apart to fix it and put it back together again, I end up with like six really important looking pieces left over" -Tim Allen
  • If you know what your after, you'll recognize it when you see it.
pqRec
Posts: 22
Joined: Sat Jan 15, 2022 1:45 am

Re: Esc key crashes BI in Timeline Export... v5.5.5.7 - fixed in 5.5.5.9

Post by pqRec »

Another confirmation that 5.5.5.9 fixes the crash - Excellent response by the devs, cheers!
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