I keep getting the same error in the logs from one camera

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santhuahin
Posts: 2
Joined: Thu Jun 13, 2024 5:51 am

I keep getting the same error in the logs from one camera

Post by santhuahin »

I went to inspect the logs on my machine today and noticed that there were a lot of entries for:

Code: Select all

6/11/2024 10:19:24.167 AM	Cash1               	Clip: File exists at E:\New\Cash1.Invalid DateTimeInvalid DateTimeInvalid DateTime_Invalid DateTimeInvalid DateTimeInvalid Date
This seems to have been happening for at least the last 2 months and only seems to be affecting this one camera. And starting yesterday the logs have been filling with:

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6/13/2024 12:56:41.966 PM	Clips               	MoveFile Error 80: E:\New\Cash1.Invalid DateTimeInvalid DateTimeInvalid DateTime_Invalid DateTimeInvalid DateTimeInvalid DateTi
Can someone please explain to me what this means and how to fix it? Any help would be greatly appreciated

Also the camera that is spitting out these errors is a Reolink RLC-511, however I highly doubt the camera is at fault here as I have several of the same model and they're not filling my logs with errors
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TimG
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Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: I keep getting the same error in the logs from one camera

Post by TimG »

Well that's a new one. I checked my Logs and there is no "invalid" there this month, so it's not likely to be a new error being logged. Since it's only with one camera, I suggest logging directly into that camera and looking at the time settings to see if anything is different to your other similar cameras.

If no issues are found, then it's one for Support.
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santhuahin
Posts: 2
Joined: Thu Jun 13, 2024 5:51 am

Re: I keep getting the same error in the logs from one camera

Post by santhuahin »

So far, I couldn't find anything different between the camera and the other cameras. Ken over at support couldn't find anything either.
I did find a file called "Cash1.Invalid DateTimeInvalid DateTimeInvalid DateTime_Invalid..." on my drive though with the timestamp of 11-06-24.
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TimG
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Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: I keep getting the same error in the logs from one camera

Post by TimG »

Back up pc and then delete this file ?

If Ken doesn't know what that file is, can you confirm that you have excluded the BI5 folders from anti virus scans ? See Help file for details.
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