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BI license tied to the support date?

Posted: Thu Aug 01, 2024 12:49 pm
by chribonn
Just wanted to confirm that the BI license is tied to the warranty date. If the warranty expires 31 Jul, any versions released after that date would result in a watermark.

Is this correct.

Re: BI license tied to the support date?

Posted: Thu Aug 01, 2024 2:43 pm
by TimG
Your support plan date will be shown in General settings. It lasts for 12 months after purchase. If after that time you install a newer version, it will indeed go into demo mode. You can either install an older version that fits your original support plan date, or buy another 12 months of support. Does that help ?

Re: BI license tied to the support date?

Posted: Thu Aug 01, 2024 2:51 pm
by chribonn
Thanks