BI license tied to the support date?

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chribonn
Posts: 5
Joined: Thu Jan 14, 2021 11:18 am

BI license tied to the support date?

Post by chribonn »

Just wanted to confirm that the BI license is tied to the warranty date. If the warranty expires 31 Jul, any versions released after that date would result in a watermark.

Is this correct.
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TimG
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Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: BI license tied to the support date?

Post by TimG »

Your support plan date will be shown in General settings. It lasts for 12 months after purchase. If after that time you install a newer version, it will indeed go into demo mode. You can either install an older version that fits your original support plan date, or buy another 12 months of support. Does that help ?
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chribonn
Posts: 5
Joined: Thu Jan 14, 2021 11:18 am

Re: BI license tied to the support date?

Post by chribonn »

Thanks
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