I have just tried installing the Blue Iris app on a Samsung Galaxy S24 with Android Ver 14. The app installed and starts okay but as soon as I click on a camera in the left pane to bring it up, the app completely crashes and android reports a message that the App contains a bug and to contact the de...

I have been running Blue Iris since version 3.66 many years ago and have only ever used direct to disk with BVR file format. Never really had any significant issues with this. However, if you want to save video clips to send to third parties for any reason, you do have to export to mp4. Are you usin...

Strange ... the filename and location that appeared in the dialog you posted earlier doesn't match with the filename format that your camera screen shot shows? When you look at your folders new, storage and alerts, are the files in the right folders and do they have filenames that match the format s...

Something seems unusual... On my installs, the alerts folder only has the jpg alert "images" not the alert recordings (the database just keeps a record of which clips are classified as alerts and then links to the clip and all clips or recordings are stored in the "new" or "...

There was a memory leakage issue appearing in some systems which would eventually cause BI to lockup / crash. this has been fixed today in release 5.9.2.3 so give that a try if you're still having the issue.

In the Camera AI Alerts page, there is checkbox option to do "Static Object Analysis". If you turn this option on, the system will periodically analyze the scene looking for static objects and then in subsequent motion events, it will ignore those objects found in the static scene when the...

Your problem sounds vaguely reminiscent of a problem I had with BI back about last September. I had a huge database and I don't remember the specific details but your problem sounds like it might be similar. At the time, I believe support suggested using "Combine or Cut" on the record tab ...

Problem has been fixed in BI 5.9.2.3 now available for download.

Haven't been able to recreate the issue with 5.9.2.3 which has now been made available for download and installation via the update screen in BI.

Good news ... Have received a beta from support for testing and it appears to have resolved the problem. Will report back again after a day or two.