Thank you for letting us know

I've never used their mounting fixtures. Is this a dissimilar metal issue ? If so I guess it's time for waterproof grease.

0.006 vs 0.0007 :o Well it looks like they have advanced quite a bit since I bought mine. If mine can see in the dark, I don't think you will have a problem seeing a black cat in a coal hole at midnight with those. In colour :idea: Do let us know how you get on with them. Andy tends to be very quick...

I had one varifocal from Andy on the dark site, and bought a box of nine ptz's on Ebay. Half price because they were "only" 2 MP

This could happen if you have installed a version of BI5 not covered by your support plan. In General settings, does it show support plan expired or in date ?

That's one for Support I'm afraid.

I think it is two seperate processes. BI5 has triggered on something, but it sends the entire image to CPAI, which then does its own analysis on it. I'm now getting spiders triggering my drive camera, and CPAI tells me there is a car on the drive.

I haven't used that function for a long while, but last time I did it worked as you would expect. Are you sure you used the correct BI5 backup file ?

A forum search for previous Bosch posts shows there are difficulties with Bosch cameras, but the posters didn't let us know if they figured it out :( In one of them I asked if the cameras own settings were set to be the most compatible they could be. This tends to be H264 rather than H265, and make ...

I would start by trying a repair on the database. That may sort it for you.