Hi,

I‘m new to BI and new to this forum. So, please excuse my lack of experience.

I set up remote access for my BI using my own domain. It works fine if I do it exactly how it’s described in the manual on p. 204-207.

Now, I wonder how the option ‘Automatically run NGROK with authtoken’ in settings -> web server work. (Unfortunately, it’s not described in the manual.)

When I activate the option and enter my NGROK authtoken, a tunnel to an ephemeral endpoint gets established after startup (visible under https://dashboard.ngrok.com/tunnels/agents and https://dashboard.ngrok.com/cloud-edge/endpoints, reachable under xxx.ngrok.app.

How can I automatically establish a tunnel via my own domain? I tried to enter my own domain under ‘Remote external (WAN/Internet) address’, but that doesn’t help. I’m running BI as a service.

Thanks in advance!

The NGROK settings have been added in the last few versions, so the Help file may not have fully caught up yet. I'm afraid I have no experience with NGROK.

There are two option to start the NGROK service:

Option 1: ngrok http 81

This starts ngrok with an internet addess like xxx.ngrok-free.app or xxx.ngrok.app.

Option 2: ngrok http --subdomain=YourUniqueName 81

This starts ngrok with your own domain.

Obviously, the option „automatically run ngrok“ runs the first command. It would be fantastic to include the option to add an own domain.

Is the private domain connectivity required, or just desired?

Seems like once you're remotely connected to your own LAN by either method the main objective of secured connectivity is achieved.