BI crashes every days ?!

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jeremypsl
Posts: 17
Joined: Wed Oct 04, 2023 12:42 pm

BI crashes every days ?!

Post by jeremypsl »

Hello,

I experience a few crashes per day since couple weeks, where can i find a log to try to understand what is going on ?

I'm on 5.9.0.7, i didn't have those crashes before.

Thanks.
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TimG
Posts: 2391
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: BI crashes every days ?!

Post by TimG »

If you look at the normal Log, go to the bottom of the screen, and there is a box to tick to "Save to file" to retain a text log. I send it to Desktop, as it only creates one file a month.

TheLog.png
TheLog.png (89.21 KiB) Viewed 520 times

BI5 will then create a text file in the place you have chosen that will be OK even if BI5 has crashed.
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IAmATeaf
Posts: 537
Joined: Mon Jun 17, 2019 7:48 pm

Re: BI crashes every days ?!

Post by IAmATeaf »

Has it always crashed?

If not then think about maybe going back to the last stable or even the stable release before that.

Other things to try is disabling hardware acceleration on all your cams, do a find/inspect on all your cams, db regen or oven recreate etc.
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