Hi, can you confirm if this motion detection is triggering the recording, rather than recording 24/7 with a trigger for an Alert ? My first thought is that the pc has throttled down, and that this is the result of it changing cpu speed. Does it only do this with one camera, and are they all similar...

I'm hoping I can get help with uncovering why I'm experiencing a "break" or "stutter" on one of my cameras. Attaching a link to the 14 second clip of my postman delivering mail on a screened in porch. At 3 seconds in is where the anomaly occurs. It does this at the same spot, eve...

BI5 displays object highlights when I playback an alert but I have "Do not highlight motion" in the motion sensor panel highlight drop down box. Where else can I disable it? I'm no expert, but are you running the clips through the detector? Right click on clip in clip viewer and the popup...

It does sound like you presently have separate licences that can be used at the same time. The discounted upgrade path from BI4 to BI5 has been to purchase the extended support plan - see https://blueirissoftware.com/#support If you do use this, then your BI4 licence will be converted to a BI5 lice...

I have purchased full versions of BI 3 and 4, but I'd like to know if there is some kind of discount for upgrading to the next version, or if I have to pay full price for every version. If there IS a mechanism to upgrade the current version at a reduced cost, what does one have to do? Secondly, sinc...